退款政策
Return Eligibility:
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Your item needs to have a receipt or proof of purchase.
- The hangtag needs to be unbroken.
Refunds:
- If you wish a refund, within 30 days of receiving your order, please get in touch with us at hello@projectolympus.store and allow us up to 24/48 hours to reply.
- Shipping fees will be deducted from the refund
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original payment method.
- Depending on your card issuer's policies, you will receive the credit within a few days.
Exchanges:
- If you need to exchange an item for a different size or color, please get in touch with our support team. Exchanges are subject to availability.
Shipping Costs:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.